Returns are accepted within 7 days of receipt. Goods must be in original, unworn condition with all packaging intact. Custom-made, engraved, and promotional items cannot be returned or exchanged.
We accept credit and debit cards (Visa, Mastercard), bank transfer, cash on delivery, VNPAY, and MoMo e-wallet. All online transactions are secured by SSL encryption.
Within Ho Chi Minh City: approximately 1–2 business days, free of charge. Domestic orders: 5–7 business days, free for orders over 999,000 ₫. International shipping is available — rates calculated at checkout.
Orders are processed immediately, so changes are not always possible. Please contact us as soon as possible and we will do our best to accommodate your request before the item ships.
A tracking code is sent to your email address at the time of shipment. You can use this code to follow your parcel through our courier partner’s website.
Remove gold jewelry before swimming, showering, or applying lotions and perfumes. Clean with a few drops of mild soap in warm water, a soft toothbrush, and a lint-free cloth. Store in a soft pouch when not wearing.
Our team is available every day from 9 AM to 9 PM and happy to help with anything you need.
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